Phil Hagen

Phil Hagen


Phil Hagen started his career at KPMG Management Consulting, providing Business Process Redesign consulting services to the UK’s largest organisations. In this role he worked with several process management technologies, including FileNet.

In 1992 Phil joined FileNet to manage the largest implementations of FileNet’s Business Process Management platform that had occurred in the UK at that time including LloydsTSB, British Telecom and Citicorp Mortgage.

In 1997 Phil founded Oceanus, a solution provider focused at Financial
Services & Insurance. Phil built the services delivery capabilities, led the product design and development of the company before leading exponential sales growth with a strong focus on client ROI models and ensuring successful deployments.

In 2011, Phil founded Insight 2 Value with John Sutton with a vision to deliver digital transformation solutions built on a case management platform that would allow customers to automate their most critical and important processes.

Phil holds a Masters in Chemical Engineering from Imperial College, London

Phil is one of the world’s few IBM ECM Champions – an award that recognizes experts in the field of digital content solutions

John Sutton

John Sutton


John has nearly 20 years of experience of designing, building, configuring and implementing Enterprise Content and Business

Process Management solutions, in Financial Services, Insurance, Telecoms and Government sectors. He started his career working as a developer for IMI Computing plc in Birmingham designing and building complex custom solutions for clients across the UK.

It was his expertise in FileNet’s workflow toolset that enabled John to go and work in South Africa as a FileNet Workflow Consultant in 1996.

In 1998, John joined Oceanus and lead the Business & Technical Consulting teams. John was personally responsible for the design and development of the Oceanus Case Management Solution (CMS). He also advised IBM on the design of their Advanced Case Management product – now the worlds leading case management platform.

John has implemented systems on a global basis and in the UK with customers such as Bank of New York Mellon and Telefónica O2.

In 2011, John founded Insight 2 Value with Phil Hagen and provides the operational leadership and management required to ensure all customer implementations are a production success.

John holds a BEng in Civil Engineering and MSc in Information Technology from Aston University.

Mark Tamburro

Mark Tamburro


Mark has over 25 years of Global Corporate Real Estate experience and held senior positions at Microsoft, Nokia, Dell and most recently at GlaxoSmithKline where he was Senior Vice President of Worldwide Real Estate & Facilities.

In his various roles Mark has been responsible for a variety of activities including developing real estate strategy, implementing new ways of working, driving sustainable and cost effective real estate solutions, implementing global service provider partnerships and using technology in new and innovative ways to enhance productivity in the workplace. During his career, Mark has also overseen the delivery of numerous and various sized real estate projects in over 80 different countries with a combined total value in excess if £2 Billion.

Whilst at Nokia Mark was also responsible for implementing a global IWMS (Integrated Workplace Management System) based on a Tririga platform. This technology was the first real estate asset management and environmental solution to be deployed globally by an Enterprise and helped to deliver significant costs savings and a reduction in energy consumption. More info here:-

In 2009 Mark was appointed Chairman of the Board of CoreNet Global and was the first non US Chairman to be appointed to this position. CoreNet Global is the world’s leading association for corporate real estate (CRE) and workplace professionals, service providers and economic developers and has nearly 7,000 members, who include 70% of the Fortune 100 and nearly half of the Forbes Global 2000. These members manage over £1.2 trillion of real estate and workplace assets in Asia, Australia, Europe, Latin America and North America and meet locally, globally and virtually to develop networks, share knowledge, learn and thrive professionally.

Mark was also recognised by the leading UK property publication ‘Property Week’ as being a property ‘guru’ (whatever that means!) and left GlaxoSmithKline in early 2011 to become Chairman of Insight2Value.

Dave Ward

Dave Ward

Senior Technical Consultant

Dave has been involved in ECM/BPM space for over 20 years and has a unique perspective on the challenges within this area, having worked as a customer, for a major ECM vendor and several ECM business partners.

He has a proven track record of providing architecture, design, technical pre-sales, project management, development, implementation and support expertise to a broad range of technical and business environments utilising ECM, BPM, Advanced Case Management and their associated technologies. He is experienced in large-scale projects with multi-vendor participation and has proven himself to be extremely capable in communicating, planning and implementing specialist technical solutions across all levels of business and IT.

Dave started his ECM career as an Analyst/Programmer and System Administrator with BT Mobile (now O2) who at the time were only the 3rd customer in the UK to adopt FileNet technology.

From there he expanded his knowledge as a System Consultant with iiCon before working for FileNet as a Technical Consultant covering the North of England and Ireland.

In 1997 Dave joined Oceanus and was involved in Customer Support, Operations, Pre-Sales and Technical Services during his time with the company, becoming Technical Services Director in 2008. As the architect of Oceanus Case Management Solutions he was able to draw upon all of his experience to design products that scaled to thousands of users in different geographies, whilst having the ability to be implemented in 6 – 12 weeks. The norm in the industry at that time was typically 12- 18 months.

In 2011 Dave joined Insight 2 Value as part of their vastly experienced ECM and Advanced Case Management team.

Outside of work Dave has a wife and three children and is an avid Leeds United fan.