Blog

Connecting two giants: Why Insight 2 Value developed the IBM Content Spoke for ServiceNow. John Sutton, Director of Insight 2 Value writes: For over 31 years, I’ve been deeply involved in the world of content management, with a strong focus on IBM FileNet Content Manager. It’s a powerful platform trusted by countless enterprises for itsRead more

Insight 2 Value (I2V) breaks down content silos.  Announcing the launch of a certified ServiceNow integration spoke for IBM FileNet Content Manager. This innovative solution bridges the critical gap between your ServiceNow digital workflow platform and IBM’s industry-leading enterprise content management (ECM) system.      For over 30 years, companies have built their content governanceRead more

In the world of Wealth and Asset Management, the term ‘white glove service’ has long been synonymous with the goal of delivering exceptional customer service to investors. What does it mean in today’s digital age, and how are client expectations evolving? According to EY, 50% of clients who have recently received or are expecting aRead more

There is nothing more important than building great customer relationships and here at Insight 2 Value, we’re thrilled that we’ve achieved a flawless Customer Satisfaction (CSAT) score of 5/5. The Evaluation Criteria ServiceNow partners are rated on a scale for the following criteria, with 5 being the highest satisfaction score. Understanding the business requirements ManagingRead more

Insight 2 Value has become a ServiceNow Build Partner. Insight 2 Value (I2V) has been successfully delivering innovative content and customer-facing workflow solutions for over a decade. In a strategic move, I2V recently joined the ServiceNow Build Partner programme. To shed light on the significance of this step and to find out more about I2V’sRead more

We recently celebrated the successful go-live of the Expert Maintenance project for Premex Group on ServiceNow. Premex, which is part of the ExamWorks UK Family, is the UK’s largest provider of independent medical-legal reports. Their service is highly relied upon by the medical, legal, and insurance sectors to help in the resolution of personal injuryRead more

Consumer Duty Breakfast briefing Tuesday, 12th September 2023, 8am – 10am at The Ivy City Garden. ‘Exploring Consumer Duty and how technology can help or hinder.’ Join Insight 2 Value and ServiceNow for an engaging and interactive breakfast discussion exclusively for Financial Services professionals. This promises to be an engaging event with a special guestRead more

Insight 2 Value has years of experience building solutions and supporting customers with technology from IBM’s Automation portfolio. Behind the scenes, the Insight 2 Value team are continuously strengthening and building expertise and skills through IBM certifications. Proficiency badges have been gained, and required revenue targets met… We are, once again, a certified IBM GoldRead more

Insight 2 Value demo Complaints Management solution at Forum This month, at the 22nd Annual Complaints Management Forum, industry leaders from some of the biggest banks, funds and insurers gathered together to explore solutions to improve the complaints management and customer journey process. Insight 2 Value’s Chief Operating Officer, Steve Hannigan, was part of theRead more

AIIM Forum Europe is returning to London’s Grand Connaught Rooms on 20th June 2023. This exciting one-day event will provide you with all the latest thinking, practical advice and critical insights into the key information management challenges that underpin the Digital Transformation agenda. We are delighted to announce that we will be joined by representativesRead more