Safeguarding Their Community
Organisations that provide staff or volunteers who work with children and vulnerable adults must have processes in place for all aspects of the Safeguarding process. In the unfortunate event of organisations having to undertake detailed Safeguarding investigations then any solution must be auditable and reduce the chance of objection due to legal admissibility issues.
This national sporting body had a requirement to replace an outdated existing safeguarding system that has been modified from a CRM system over the past 10 years. Changes to the system were difficult to implement and thus manual workarounds were evident throughout their processes. In addition, there was minimal audit or restrictions in the system which meant that evidence trails were hard to prove should there be disclosure requirements or legal challenges in the future.
Already a user of IBM’s i2 investigative technology, the national sporting body approached IBM to determine whether they had solutions that could assist their Safeguarding team with managing the processes associated with vetting and investigating individuals throughout their sporting community.
IBM introduced them to Insight 2 Value who engaged to qualify their requirements and make a recommendation for an advanced case management solution. By working closely with the sporting body and validating their requirements with demonstrations throughout, Insight 2 Value were able to offer a compelling proposition based on a fixed price and prototype-based approach.
Insight 2 Value was able to demonstrate key areas of functionality required based on their portfolio of solutions and experience, and thus provide assurances that the end solution would meet their requirements. As a result, no other solution was considered. The solution comprised a combination of IBM Case Manager and i2 Analyst Notebook to address the needs of the Safeguarding team who are in charge of vetting and safeguarding processes across all individuals involved with their accredited clubs and members.
