Installing Cloud Pak for Business Automation 21 for a customer. In my last blog, we’d successfully got a demo system up and running. We next started to install Cloud Pak for Business Automation for a customer. Initially, we were going to put in version 19, and then version 20 came along, which included extra IBM commonRead more
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2021 has been a tipping point year for Content and Workflow solutions in the UK. All of the RFIs and RFPs that have hit our inbox this year have one thing in common. They want their content stored in the cloud, and they want it as a service. There is no doubt Covid has exacerbatedRead more
We asked Clive, one of our lead Solution Architects with a lifetime of delivering IBM FileNet solutions, to take us on his personal journey, from overseeing traditional platform installs of IBM FileNet P8 to Docker containers, to Kubernetes to IBM Cloud Pak on Red Hat OpenShift. Many organisations are in the process of modernising existingRead more
https://youtu.be/Dhl67xeu8ew Business Automation Scenario: Refund Approvals. Watch our video which shows how business automation technologies can assist the refund approvals process. Faster Processing times Increase straight-through processing Available as a service from Insight 2 Value Modernising the way we work Interested in learning more about Business Automation? Book a meetingRead more
https://youtu.be/0_NijB51qps Is it time to reconsider what we mean by Workflow? Tony Doyle recently met with technology distributor Arrow to talk about the changing landscape of Workflow Automation. The conversation covered: How people manage processes Complex processes and citizen-led low-code processes Insight 2 Value’s Cloud service Modernising the way we work Interested in learning aboutRead more
https://youtu.be/bbgwwhfdHlQ Tony Doyle recently met with technology distributor Arrow to update them on all things Insight 2 Value. The conversation covered: Working remotely Customer transformation programmes Insight 2 Value’s solution for Complaints Management How COVID-19 has accelerated change Cloud Pak for Business Automation and the opportunity for customers Working with partners Interested in learning aboutRead more
Webinar: Best Practices for ECM Monitoring, Managing and Analytics. Wednesday 14 July 9.30am GMT. Having deployed ECM or content services solutions on-premise or in the cloud, you understand the business value of these systems and your investments. With critical content-based business applications, you can’t afford to be blind to issues that affect their performance, security orRead more
Following a public tender process, Permanent TSB, one of Ireland’s longest established financial services institutions, opted to work with Insight 2 Value to transform its approach to complaints management. Watch the introductory video to find out how Permanent TSB did just that. Putting the Customer first with Business Automation for Complaints Using the new complaintsRead more
There are a variety of reasons behind why a customer may issue a complaint, but the most common one is that that they are unhappy in some way with your product or service. Most often, only a few customers will take the time to call and inform you about their disappointment. However, the ones thatRead more
Webinar: Cloud Pak for Business Automation: Part 1: Overview Available on demand. Join IBM & Tony Doyle from Insight 2 Value for an overview of IBM’s Cloud Pak for Business Automation During this session, we will aim to cover the basics of Cloud Pak for Business Automation and give an informative overview. What is IBMRead more
