ServiceNow

Insight 2 Value & ServiceNow

Insight 2 Value is the ‘go-to’ NOW partner for Customer Workflow solutions in the UK & Ireland based on our solutions, assets, delivery approach and reputation for consistently delivering excellent, innovative solutions.

Insight 2 Value…

helps you identify and prioritise processes that are suitable for business automation.
takes care of customer workflow solution development on the Now platform, so you don’t have to.
delivers agile fixed-price solutions at speed.
continues to innovate with you to ensure you realise maximum benefit and value from your digital transformation investments.

Effortless customer experiences with ServiceNow

Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform^® connects people, functions, and systems across your organisation and transforms customer and employee experiences. With one platform, one architecture, and one data model, ServiceNow connects everything—people, processes, and any system your business relies on. It eliminates silos, providing a single, unifying source of truth and action.

Insight 2 Value and ServiceNow will jointly deliver solutions to your most challenging business issues by helping you to streamline service, accelerate results and empower people.

Connect people, processes and any system to eliminate silos
Harness the power of your whole organisation to serve customers better
Streamline service so it’s easier to answer queries
Prevent issues, and solve them when they occur
Accelerate results so great outcomes happen faster
Empower people to do their best work
Unify experiences on a single platform to keep employees engaged and customers loyal
Create and extend processes fast with governed, low-code configurations
Differentiate and grow

ServiceNow Customer Service Management (CSM)

ServiceNow Customer Service Management creates a fully unified system for providing exceptional, seamless service across your entire organisation. Improve service operations and engage customers with digital workflows. Solve customer problems by bringing front, middle and back offices together. Proactively address issues and automate common requests. Scale to meet growing customer needs.

Above all, improve the customer experience, and connect and optimise teams with intelligent automation solutions.

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ServiceNow Financial Services Operations (FSO)

With one front-to-back platform, ServiceNow® Financial Services Operations empowers employees across the institution, removing barriers and enhancing customer experience. As a native cloud platform, FSO enables rapid deployment and speeds up time to value. Institutions can securely digitise core operational processes while equipping teams with the tools and insights they need.

Ultimately, financial institutions build efficient, resilient operations so that employees can be productive, wherever they are, and customers can get what they need, when they need it.

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Learn More on the ServiceNow Website