Upcoming Events:

Business Moments:Complaints – Could there be a better way to manage your complaints process

Tue 25 June 2019 9.30am

Can you afford to be complacent about Complaints?

Businesses can’t afford to stand still when it comes to handling their customer complaints. Your regulator and your Board are probably making more and more demands on you to improve your process.

Modern Complaints handling is far more than CRM. It requires agility, business automation and multi-channel management. A failure to respond well can, at best, cause a moment of minor customer dissatisfaction or at worst can lead to front page news, a tsunami of hugely damaging public relations, loss of market share, boardroom disruption and more.

Join Insight 2 Value for an introductory webinar to find a new way to serve your customers faster and more effectively with an innovative solution that’s based on a winning combination of IBM’s Digital Business platform and Artificial Intelligence from Watson.

Click Here to register.

Previous Events:

Automate your SARS Collection with GDPR Business Moments Nov 28 2018 – Complete

Transform your Workflow and Capture processes with Robotic Process Automation – Complete

Gin and GDPR – A Cocktail of Content: London Feb 21st 2018 – Complete

Gin and GDPR Business Moments: Dublin Feb 13th 2018 – Complete

I2V GDPR Summit:  Edinburgh 25th October 2017 – Complete

I2V GDPR Summit:  Dublin 24th October 2017 – Complete

I2V GDPR Summit:  London 9th October 2017 – Complete

I2V GDPR Business Moments Online Webinar 9th September 2017 – Complete

I2V GDPR Event 22nd June 2017 – Complete